We have run the businesses we now build systems for.
Saxon Digital is an Odoo practice based in London, working across the UK and into Europe. Two brothers, set up to do one thing properly rather than five things adequately, after both of us spent years inside businesses being let down by their systems. Between us we have run a campsite office, managed a manufacturing shop floor, overseen institutional catering and held the compliance desk. We build for the person on site because we have been that person.
How we work.
One system, not integrations
Enquiry to invoice to survey inside one database, rather than four tools joined by exports. Every join is somewhere the record can disagree with itself.
Honest about custom work
Odoo covers most of an operation out of the box, and where it reaches, configuration wins. The gaps are where your process and the standard product part company, and most businesses have a few. We would rather find them in scoping than at week ten.
Fixed prices
Scoped properly, then fixed. If we get the estimate wrong that is our problem, which is a strong incentive to scope properly.
The builders answer the call
No first-line script, and no ticket handed to someone who has never seen your configuration. Clients on a support agreement get a direct number, and the person who configured your accounting is the person who answers it.
No partner status, deliberately
Odoo partner tiers are paid for and reward selling subscriptions. We would rather not take a kickback for recommending a licence you may not need, so our advice on editions and user counts costs us nothing to give honestly.
We say no
If Odoo is the wrong answer for what you are describing, we will say so on the first call rather than bill you to find out.
Two of us, which is the point.
The person who scopes your system architects it, builds it and answers the support line afterwards. There is no account manager between you and the work. When the site says you get the people who built it, these are the people.
Alfie Fisher
Alfie has held management roles across catering and hospitality, manufacturing shop floors and compliance, overseeing institutional changes in how previous employers operated. He works across quality management, health and safety, ISO compliance and accounting.
Saxon Digital exists because of a run of failed relationships with web developers. After a series of progress meetings that showed no progress, Alfie decided to learn how Odoo actually works — and built his first module inside a week, something the previous contractor had failed to do in six months. Outside work he races, flies and sails.
Harry Mason-Fisher
Harry read Psychology at Royal Holloway for three years before deciding at 21 that another two years standing still was not worth the qualification. Six months later he had worked his way into a management role at a West London hospitality business, where he developed a deep working knowledge of compliance, management systems and health and safety.
He leads discovery: the documentation that goes out to a client, the visit that verifies it, and building the method and the project with them rather than at them. Harry is a Christian, volunteers at his local church, and plays chess.
Two strands, twelve crossings, one centre.
An Insular interlace roundel, of the kind worked into Anglo-Saxon disc brooches. The weave radiates from a single point, which is how we build: the core of the business first, then everything outward from it.